last March, Prince Harry, who is no longer a working monarch, has found a new job at a tech start-up. The Duke of Sussex has joined the eight-year-old San Francisco-based firm BetterUp, which provides coaching and mental health services to businesses and individuals and is currently a valuable asset.D at $4.7 billion (the company raised $300 million in the October Series E round). His role – as CEO – includes product strategy, philanthropy and public advocacy related to mental health. The Duke of Sussex also advises the company on how to distribute the capital raised through its commitment 1% pledge. “Part of his role is to use his voice, experience, and background to advocate and lead with regard to mental health,” says Alexi Robichaux, co-founder and CEO of BetterUp. Here, the Duke of Sussex – and he too”Impact Partner in Ethic for Sustainable Fintech Investment With the Duchess of Sussex) – answers our questions about what he’s learned this year and what he hopes to achieve with BetterUp.
I became BetterUp’s Chief Impact Officer in March. What have you been focusing on so far?
When I first started with BetterUp, there was [some] Key areas I have been focusing on: advocacy leadership and awareness of mental fitness, guiding the BetterUp social mission and impact, influencing the BetterUp platform’s vision, community, and member experience, [and] Expand the BetterUp global community of thought leadership, coaches, clients, and members through communication and strategic planning. The goals and mission of my work haven’t changed, but every day, at BetterUp, we’ve been able to raise our voice about the mission, reach more people, and generally engage with more people around the world Why we do work Mental fitness is so important, and how helping others to reach to the peak of their performance favorably on the whole world.
Were there any functional aspects that surprised you?
I wouldn’t say this came as a surprise, because of the way Alexi and Eddie talk so enthusiastically about their roots at BetterUp, but I was pleased to see that social impact isn’t just work isolation – it’s intertwined in all the work we do at BetterUp, and stems directly from The founders themselves. Product development and innovation are closely related to the positive social change we can make in the world and the ability to help human transformation on a large scale.
Covid has accelerated a lot of trends in the workplace – such as increased burnout and job resignations. How have you adapted your strategy to deal with these things?
This is a great question, because it brings us back to the BetterUp thesis, the work that Alexi, Eddie, and the team have been doing for over 8 years before I arrived, [and] Also my personal belief and work is in the field of mental fitness. While on the surface the past few years seem to have brought all of these issues to the fore, the truth is that these struggles and issues have been brewing for quite some time. We are just at the beginning of a mental health awakening. This work has never been more important because people are finally getting interested, and a big component of this mission is building awareness and continuing to lead the conversation.
I already found out recently, thanks to a conversation with [BetterUp science board member] Adam Grant, that a lot of the job quits you mention aren’t all bad. In fact, it is a sign that with self-awareness comes the need for change. So many people around the world have been stuck in jobs that didn’t bring them happiness, and now they put their mental health and happiness first. This is something to celebrate.
How do you measure the impact of your initiatives?
There will be more at the front of impact of course, and I’m committed to ensuring measurable and long-lasting impact. There must be potential for partnership across all aspects of our commitment to our 1% pledge. The initiative or organization must reach a diverse audience in a fair manner. [And] The long-term societal results of the partnership must be measurable.
What are some of the organizations you are looking to work with?
Our commitment to the 1% pledge is just one of the many initiatives we take as a foundation to create positive social change. In the spirit of making a real and lasting impact, BetterUp will continue to focus on proactively building mental fitness in diverse communities in the areas of education and employment training, for example. [two]. We know the impact of our mission on a global scale. We saw it, for example, in our partnership with the Queen’s Commonwealth Trust earlier this year, when young leaders across the Commonwealth gained the tools for resilience and mental fitness that will be with them for life, and will help them accelerate their impact on the world, by making their ideas a reality. .
What are some of the projects you will focus on over the next few months?
We will work more with service members, veterans, and their families. I can’t share the details yet, but we will work with a range of government and nonprofit groups, and provide resources for service employees who are struggling [by] address them [issues] at the root cause. The work involves building the support systems they need to build mental fitness practices and psychological resources to meet new challenges, build resilience, and unleash their own potential—whether during active service or once they transition into civilian life.
At BetterUp, we envision a world where growth and transformation is possible for everyone, and everyone has access to the support and care they need to thrive – both personally and professionally. In addition to the work we do here, I’d like to see other companies and organizations take action to bring peak performance tools to their entire teams. Just as optimum physical health can reduce the severity of illness and help us recover quickly from injury, strong mental fitness is a preventative measure that can help us avoid more serious problems and even recover from past trauma. Being in tune with your mind, and having a support structure around you is critical to finding your own version of peak performance, whether you’re a global leader or a nine-to-five employee. The implications for the individual and the people around them are profound.